Key Control Indicators (KCIs) under GRC: Metrics in ServiceNow IRM application

Rohit Bhushan1
Tera Contributor

Hi All,

 

While building a Key control indicators , do we really need the control to be in monitor state ?

What are the pros and cons if the control is in draft state and we are building the Key control indicators in GRC: Metrics in ServiceNow IRM application

 

KIndly share the response with a practical example.

 

Regards,

Rohit Bhushan

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