Hey there, CreatorCon Crew! ServiceNow MVP Philip Swann here with a project I've been working on, that I think is a great resource to take home with you from Knowledge.   This book presents the Minimum Viable Pattern (MVP) set from "A Pattern Languag...

This book presents the Minimum Viable Pattern (MVP) set from "A Pattern Language for ServiceNow Delivery Projects" by Philip Swann, Head of Technical Consulting, Wrangu.   When you have finished reading this, you will be able to start applying this p...

  Hey there. I'm Philip Swann, and here is Knowledge and CreatorCon 2026 game plan.   Only being my 2nd official knowledge; this time we have a smaller group coming over than last year. There are 3 main things I want to get out of this year’s event....

What do you create?  Most recently I have tended to find myself producing short form LinkedIn posts and maybe some articles.I do intend to get back into the ServiceNow Community with some articles and white papers on particular subjects. You might fi...

  Join ServiceNow MVP Phil Swann to explore why human relationships matter, and how to build apps that put people first.   This video is part of our Community Week 2025 celebration. Phil originally gave this talk at Knowledge 2025, and repurposed i...