Looking for Guidance to create Entity Types

[Joel Pomales]

Hello - I am looking in Now Create and in the partner portal to see if I can find some tips or guidance on the creation of Entity Types. 

Can also be any other insight. 

Anyone can point me in the right direction?

[Srinivasulu Lag]

Hi @Joel Pomales ,

Please look at the following thread which covers topics like Entity scoping, Entity types, Entity classes with beautiful demo.

https://community.servicenow.com/community?id=community_article&sys_id=ac6707fadb7450502be0a851ca9619a8

Here is one more video from ServiceNow

https://www.youtube.com/watch?v=U8zOXdBYd9A

I am happy to help you if you need further assistance if required.

Please Mark ✅ Correct/helpful, if applicable.

Thanks,

Srinivasulu Laggala

[Sulabh Garg]

Hi Joel,

Why not follow the ServiceNow docs to seek the guidance on Entity types.

Please visit the ServiceNow Docs link to the best practices on the Entity types.

Please Mark ✅ Correct/helpful, if applicable, Thanks!! 
Regards
Sulabh Garg

[Joel Pomales]

This is kind of light, though. I was looking for something more solid.

[Srinivasulu Lag]

Hi @Joel Pomales ,

To give more context on Entity types, entity type is used to refer to multiple similar entities. For example: Asia/Pacific business unit, Linux servers, MacBook Pro.

You may need to start a project by creating a Entity Type and associating entities manually to that entity type.

Once you started using it effectively then you can make use of Entity Filters to generate entities through system and associating them to EntityType.

Do let me know if you are still looking for an assistance.

Please Mark ✅ Correct/helpful, if applicable.

Thanks,

Srinivasulu Laggala