Hi everybody! As a requirement, we'd like to create a Playbook for both Issues and Risk Management but for some weird reason, I'm not seeing any GRC tables when trying to create a Process in Process Automation Designer (PAD) in order to get the Playb...
When a control attestation fails, an issue record is generated and the 'assigned to' field is automatically filled OOTB. I believe this is handled by a script include which is read-only. Can I use a business rule to override the assigned to? Or is th...
Hi,I have a requirement to customize the my active items widget in the employee center. All I need to do is rename “GRC” to “IRM”. How would I achieve this? Another requirement I have is to remove policies from the drop down and replace it with link...
Hi there, I'm looking to import an Authority Document from an Excel file (can't use UCF unfortunately). I have four different tabs (see attached document): 1. Level 1: Authority Document name, description, URL, references to subjects.2. Level 2: Subj...
Hi All, I'm trying to show records associated to the parent engagement on the overview tab.ex: One observation was created from the engagement so that is seen in the observations component as well as the Control test issue on the issue component. I a...
Does ServiceNow provide data dictionaries? I have a request from TPRM for all of the OOB fields and related options choice list fields for the company table. I don't need the columns for reference table.
I have to populate value of a string field 'X' into a field 'Y' with List datatype in "Location" table.'X' field have multiple values (comma separated) If 'X' field value changes, 'Y' field should have all the values of 'X' .Then check whether t...
We have GRC SOX Content Pack imported, and the SOX program is being managed at the corporate level. Now, another division of the company wants to utilize the same program but segregate its SOX compliance from the corporate program. The control owne...
Hi GRC Experts, I'm currently diving into the implementation of Risk Events and ran into a little hiccup. When I created a Risk Event Task, I encountered a unique key violation error. As I looked into it, I noticed that both the `sn_risk_advanced_mit...
Hi!I am currently working on including more information for end-users during Advanced Risk Assessments (ARA) in the reference information section (sidebar). One of the components we want to implement is data visualizations of related incidents and ma...
We have to create bulk completed attestation for Controls from other system into Servicenow. I couldn't find any script for creating attestation in asmt_assessment_instance table and Assessment Questions & answers in asmt_assessment_instance_question...
Hello.I have fresh installation of GRC module in DEV. I have error: "Unique Key violation detected by database ((conn=986192) Duplicate entry 'TASK0021050' for key 'task_CHG1997867_index')" But this change do not exists in DEV: CHG1997867 Any idea pl...
Is there someone who knows where I can find templates for all objects Like entities/Processes/ Risks, BIA and Controls and objectives etc?
Hello.Can anyone guide me how to remove: "Awaiting Approval" state, this bar, and approvals from RISK EVENT Task?Please advise.Thank you.
We have seen we can set up a Risk appetite at different levels, for instance:Risk Statement Entity Risk How do the different configurations relate to each other?What is the order, or which one is valid for IRM?If a risk has a risk statement with a di...
