Need help on building custom HeatMap Report type in UI page to have it in dashboards for GRC: Advanced Risk.

Sivakumar3
Tera Contributor

We are trying to clone the OOTB Heatmap report widget for sn_risk_advanced_risk_assessment_instance table, but the report is not pulling the records and showing No data to display, Can anyone provide your inputs on achieving the same.

TIA

6 REPLIES 6

Sourya Saha
ServiceNow Employee
ServiceNow Employee

Hi Sivakumar, 

Could you please provide some details on this context ?
For example - Whether the data brokers are properly configured or not ?
In UIB are you able to see the data from the respective databroker before it is being passed to the heatmap ?
If you are using it with Advanced Risk, Does the heatmap configuration done in the inherent / residual assessment for the respective RAM ?

Best Regards,
Sourya

Hi Sourya,

In OOTB it is configured by a UI page for sn_risk_risk table for both inherent and residual. I am trying to replicate the same (residual and inherent) for sn_risk_advanced_risk_assessment_instance table and that is where I am not able to fetch the data, below is the screenshot of OOB report available for sn_risk_risk tablefind_real_file.png

Hi Sivakumar, 

We have two separate widget which takes into account the inherent/residual assessment scenario for sn_risk_advanced_risk_assessment_instance table. 

In the widget category search for Advanced inherent heatmap or Advanced residual heatmap. Tag it along with an Interactive Filter > Reference > Risk Assessment Methodologies.

Did you try using that ?

Hi Sourya,

Thanks for the suggestion, when I am trying to get the combination of control effectiveness and inherent risk, widget shows "no data display" actually there are data in the backend, Is there any way to get the report without using interactive filter?

find_real_file.png