Hi community, I'm working on implementing the Business Continuity Management product in ServiceNow and I have a question. When creating an exercise there are 4 Exercise methods that can be selected:SimulationTabletopWalkthroughFunctionalHowever, acco...
Hello,I am trying to change the labels of choices in Assessor type field. That window apears after clicing Assess in Risk record in Risk Workspace.I couldn't find in Form Action, but maybe I look in wrong place.Anyone could help, please?
Hi there, I would like to know what is difference between Risk Events and Issue management. Which option should we choose to implement in Risk Management and based on which reasons? Many thanks.Armine
Hi All,We plan to update one of our Risk Assessment Methodologies (RAM) by adding/removing factors and adding/removing choices. To make these changes, we need to move the RAM to the “Draft” state, which requires cancelling all linked assessments. How...
Hi,I'm looking to customize the default list columns on the workspace when I try to create a new list, but I couldn't find where to do it.Thank you in advance for your response!
Dear experts, I am trying to figure out how to disable the auto generation of Third-Party Risk Assessment that is applying to the third-party rather than the engagement. So when I click start due diligence, it will generate two TPRA, one is applies t...
Hi,Is it possible to override individual group factor rating?There are options to override overall final rating, but don't see an option for individual override for group factor. I've a requirement to configure confidentiality for 100%, 50%, 25%, 10%...
HiWhere is the BCM Crisis event management workflow defined ?I have a requirement to make a change in my implementation
HI Team, I am experiencing below issue in entity type record:1. Below is the entity type record wch have entity filter on business process table.The filter shows 2 matching records exists.Once the 'Update Entities filter is updated', the 2 entities g...
How do I add a business prosses in the continuity management module? I have tried through Planning and the BIA and cannot figure it out. I see the table for business prosses, but there is nothing there. It appears to be in Enterprise Architecture, bu...
we currently handle our periodic User Access Reviews (UARs) through a painful manual process involving spreadsheets. We want to leverage our ServiceNow platform to streamline this entirely.My goal is to have a process where, as an application owner, ...
I want to create a data base view of Risk,control and compliance so that it should show the field in the below image
We have a requirement to set up Entity Classes which are somewhat similar to this, and have the related Entity Hierarchy records generated in the system. Setting these up as Entity Classes has worked correctly. My question is related to the Upstream...
In ServiceNow IRM, if we have a control and want to perform an attestation with a control owner, the current outcome we receive based on their inputs is either 'Compliant' or 'Non-Compliant.' I was wondering how I can change the outcome to 'Effective...
Primary and secondary alerts are created due to correlation. Currently when Primary Alert is closed it automatically closes all secondary alerts. Client want secondary alert should be closed first, then only Primary alert should close which will then...
