Operational Resilience - Impact Tolerance and Importance

[G Sai Vamshi]

In Operational Resilience module , as per OOB functionality Impact Tolerance and Importance are populated based on the assessment. 

My requirement is i dont need any assessment , I should able to manually enter the Impact Tolerance and Importance of the business service

[Sajilal]

Have you looked at Override impact tolerance functionality in the Services under ITOL? did you figure that way out or you went complete customized solution?

If this was helpful, do give a thumbs up/mark it as Correct to close the Thread, Thanks

[Shiva Chauhan2]

You can create two questions in the impact and importance tolerance assessment named "Impact" and "Importance". Then map the values of these questions to the result of the assessment. This way whatever you select during the assessment, the same value will be the assessment result.

If the result values are not aligned with your client's values then you can use the override checkbox for updating the result.