Hello,I am trying the build a proof of concept for risk and control self assessment (RCSA) on ServiceNow. I understand some of the functionality is available out of box but i am having difficulty in connecting it all together for the RCSA. RCSA proce...
I am getting two errors when moving an update set that state "Could not find a record in sys_security_acl referenced in this update". Any suggestions on how to pinpoint the error and solve the problem? I also don't understand what the "Missing It...
I am trying to determine if there is a way to either report on (or trigger an Email notification for) users that have failed to log in a set number of times, and are thus locked out.
I have a script which I know returns true but the field remains hidden. Why?Here is the script:
my team is about to have our instance upgraded to the up-to-date version and would like to set it to only allow system admins to login just in case by the time of upgrade there might be common user login. Is there any OOB option that could be set? An...
Hello,The instance that I am currently working on has SSO configured. However, we have found that some users have been assigned local passwords because of which they are able to go to the login page directly bypassing SSO and use their local password...
I was able to design elaborate ACLs which work great on forms and lists but when a widget uses these tables to query them for different users, it displays all fields without any regard to ACLs. Did anyone figure out how to solve this problem?
I am trying to allow users with user_admin to setup delegates for other end users. Is this the wrong approach? I haven't had any luck adding additional acls on. (read\create\delete) they still seem to show restricted. Any ideas out there? I am supr...
The user was removed from all associated groups but still shows that he has the roles that were inherited from his groups. I've also tried going to the specific roles and editing the users listed but he doesn't show up in that list either. The us...
Hi,I have role security_admin and I am still unable to edit ACL rule.Any idea how to resolve this or is there possibility to override rule?
Hello Community,I am trying to hide this item in the drop down list (its value is 3):I tried to follow these links but they did not work for me:Server-side script to hide values in incident state dropdownHow does one filter a field of type "workflow"...
I'm trying to give our Service Desk Analysts write privileges to a few fields on the sys_user table to help troubleshoot orchestration and login issues. I have a role called sd_analyst and I created a field level ACL to give that role write access....
I want to be able to give members of our Service Desk access to view the email logs.This way they can confirms outbound emails are going to vendors etc.I want them to be able to view the logs, but want to avoid giving them admin access.Is this possib...
I am trying review system logs and I am trying to see if there is a way to search for failed login attempts. Can anyone tell me where I would locate these messages?
Hi All,My requirement is integrate service now with SPLUNK tool. I have installed Service-now SPLUNK Addon and App in SPLUNK and also able to generate event and alert.I checked splunk log and found alert post data to service now by using REST API cal...
