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Option to Reassign risk assessment

SUSMITHA KRISHN
Tera Contributor

Dear Team,

 

In the Risk workspace, Advanced risk assessment currently reassign option is available only for assessor of the risk assessment. How do I make the Reassign option available for group instead of only assessor. Please help me in understanding where can I find configurations related to this Reassign button on the risk workspace.

SUSMITHAKRISHN_0-1781535089795.png

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1 ACCEPTED SOLUTION

MeghanaAySo
ServiceNow Employee

 

Hi @SUSMITHA KRISHN ,

 

The particular Reassign button can be configured at the Risk Assessment Homepage in UI Builder. 

All -> UI Builder -> ARA Workspace -> Risk Assessment Homepage, you can find it as "New user reassign".

Screenshot 2026-06-16 at 11.02.03 PM.pngScreenshot 2026-06-16 at 11.03.53 PM.pngScreenshot 2026-06-16 at 11.04.06 PM.png

However it has a scripted condition to disable it based on the current user whether they are the assessor or not. To modify that you can edit the function accordingly in the "Get data for start assessment 1" data broker, as shown above.

Thank you

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7 REPLIES 7

Tanushree Maiti
Tera Patron

Hi @SUSMITHA KRISHN 

 

Reassign assessorS for multiple in-progress risk assessment projects simultaneously to minimize disruptions during stakeholder transitions.

 

refer: Reassign assessor for a risk assessment project 

 

 

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti

Thank you for the reply. But I'm looking to option to edit functionality around Reassign button on the Risk assessment. We are not using RAP as of now. Currently only the assessor can reassign and for all the remaining users button is read only. I want to change that.

SUSMITHAKRISHN_1-1781576410781.png

 

Hi @SUSMITHA KRISHN 

 

Refer:

https://www.servicenow.com/community/developer-forum/reassign-ui-action-under-risk-assessments-not-v...

 

https://www.servicenow.com/community/grc-forum/reassign-button-customization-for-smart-assessments/m...

 

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti

itsanupam81
ServiceNow Employee

Hi @SUSMITHA KRISHN , You can assign the Risk Assessment (RASMT) to an individual user only who must have the appropriate role from advanced risk application to be able to take the assessment. Out of box, you cannot assign RASMT to a group.  That would be a customization if you were to be able to achieve that. I'm including some resources that would be of interest in this regards:
Risk Speed Learning: Hands-on, how-to video tutorials to configure your Risk products
https://www.youtube.com/playlist?list=PLkGSnjw5y2U6b715ElsIdqaw0B2xPtWTu

Whether you're just getting started or looking to get more from your ServiceNow Integrated Risk Management (IRM) product, this is the place to watch how-to v...