Option to Reassign risk assessment

[SUSMITHA KRISHN]

Dear Team,

In the Risk workspace, Advanced risk assessment currently reassign option is available only for assessor of the risk assessment. How do I make the Reassign option available for group instead of only assessor. Please help me in understanding where can I find configurations related to this Reassign button on the risk workspace.

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[SUSMITHA KRISHN]

Thank you for the reply. But I'm looking to option to edit functionality around Reassign button on risk assessment. Currently only the assessor can reassign and for all the remaining users button is read only. I want to change that

[MeghanaAySo]

Hi @SUSMITHA KRISHN ,

The particular Reassign button can be configured at the Risk Assessment Homepage in UI Builder. 

All -> UI Builder -> ARA Workspace -> Risk Assessment Homepage, you can find it as "New user reassign".

However it has a scripted condition to disable it based on the current user whether they are the assessor or not. To modify that you can edit the function accordingly in the "Get data for start assessment 1" data broker, as shown above.

Thank you

[abdulrehmanArif]

Hi Sushmitha,

For Advanced Risk Assessment / Smart Assessment, the Reassign behavior is mainly controlled through SAE access, not group assignment. OOTB, reassignment is user/assessor based, and ServiceNow documents that the user needs sn_smart_asmt.reassign plus the related assessment template category role to reassign an assessment.

For the Risk Workspace button configuration, check UI Builder → ARA Workspace → Risk Assessment Homepage and look for the New user reassign action/component. The enable/disable logic is controlled through the related data broker, commonly shown as Get data for start assessment 1.

So the cleaner OOTB path is to grant the correct SAE roles/category access. If you want the button enabled based on group membership, that would be a customization to the workspace action/data broker logic, and you should also validate the backend access so users do not only see the button but can actually complete the reassignment.