Prevent User in Authorizing official field to be able to be selected in co-authorizing official fiel

RandiReyna
Tera Contributor

‎08-23-2024 04:12 PM

Hello All,

 

Could use some guidance.  I have a field "Authorizing Official" with the CAM role sn_irm_cont_auth.authorization_official. I have another field ''Co-Authorizing Official'' and I need to be able to select the remaining users in the same group with the same role but the user in the Authorizing Official field needs to be unavailable for selection. Struggling with UI policy. Any help is appreciated.

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Sandeep Rajput
Tera Patron
Tera Patron

‎08-23-2024 07:15 PM

@RandiReyna This can't be achieved using a UI Policy. You need an advance reference qualifier for this. Please refer to https://docs.servicenow.com/bundle/xanadu-platform-administration/page/script/server-scripting/conce... to know more about Advanced Reference Qualifiers.

Community Alums
Not applicable

‎08-27-2024 08:14 AM

Hi @RandiReyna ,

You cannot use a UI policy to control it.

As @Sandeep Rajput  mentioned , you need to use a Advanced Reference Qualifier with your required condition on that group.