Results tab on audit engagement
Hi Everyone, When can we proceed to answer the 'Results' tab, Is it after all audit tasks has been completed ( All are closed complete). Is the 'Results' pertaining to the results of the whole audit?
Forum Posts
Resolved! Change of Residual Risk Score in Risk Assessment Methodology based on Risk Events or Control Testing or Mitigation Plan
Hi Community, Currently Residual Risk Assessment Score changes through Risk Assessment Methodology (RAM ) either as calculated or we can do Override . a. Is there any possibility to change the Residual Risk Scoring based on the impact of a Risk Even...
VRM / Third Party Risk Management / Vendor Management
Hello - there is a lot changing with this product, relation to other products and the renaming.... It's becoming very confusing. Does someone have the downstream impacts of having Vendor or Supplier selected or is it just meta data? Also, what is the...
[Webinar Aug 23/24] Empowering Decisions: Harness the Power of Indicators with ServiceNow IRM
My team is putting together, until the end of 2023, a monthly series of “Recommended Practices” webinars to help you be successful with your GRC/IRM applications. This first episode of this series run by Vinod Laxmeshwar (Sr. Product Success Manager)...
How to popup free text field when we click on UI action button?
I want to popup free text field as " Justification " once we click on UI action button and then those justification comments should be updated in the worknotes after that. Can anyone have an idea on this?
Can a existing Risk Response Task can be converted to different Risk Response Task?
I have a requirement of converting the existing risk response task (mitigation/transfer/avoidance) to be converted as risk acceptance task if they are unable to perform the proposed risk response type. I know we can create another risk response task...
Resolved! Approval Configuration for VRM Assessment Submission
I am trying to use the Approval Configuration module to have an approval triggered when a VRM assessment is in the generating observation state. My config is shown below but when I move the assessment into the Generating Observation state, no approva...
We have added few scripts in hide component on workspace now want to make dynamic
Hello @Community Alums on the workspace i want to hide button from few users so, on the container level we have added hide component functionality in the workspace.The script as below-- function evaluateProperty({api, helpers}) { if(api.data.look_...
Resolved! Policy Acknowledgement - Licensing question
Hello together,I have a question about working with policy acknowledgements. The idea behind it is very good and makes perfect sense. Each employee of an organization confirms the corresponding policy via this way. This works perfectly (in test). But...
Resolved! How is Control Issue automatically created ?
Hello, OOB, there is an Attestation 'GRC Attestation' which has as question 'Is the control implemented?', if the user answers NO to this question, the control state is changed to non-complaint and an issue is automatically created. Q1: how is the co...
Vendor Risk Management - Contracts handling before Tiering Assessments
VRM:Currently OOB there is no easy way to handle the Contract process of the Vendors before a Tiering Assessment get generated . We want to have a control over this and seggrgate the vendors in serviceNow to show Vendors whose Contracts are already a...
How to report on downstream risks/controls for an entity?
Hi there,I have Classic Risk installed and have configured the upstream/downstream entity hierarchy for an organisation. Example of hierarchy is: Group -> Division -> System, where the assessment of risks/controls are completed at a System level.When...
Resolved! How to calculate difference between two date type of fields in reporting?
Hello experts,I am working on one of the requests related to performance analyticsI have to show average of difference between two fields created on and closed atThe report should show last 30 days data in single score days formatAlong with that I ha...
Resolved! indicator task
Hi everybodyIt's ma first question in the community.I have a control objective that applies to 2 entity. It has an indicator template, manual, percentage.When tasks are generated, 1 for each entity, i have 2 task but i don't see to which entity the t...
What are orphan records in GRC?
Hello Experts,I have a question--whether orphan records should include active as well as inactive records from the system?I am working on report creation--while filtering the orphan records should I apply active=true or not ?Could anyone please clear...
