Can't close audit task
Hi, This is on the Audit Task, When we approve it, it says Planned start date should be before planned end date. Where can we modify it?
Forum Posts
add vendor scores of all our KPIS to vendor management workspace
How can we add vendor scores of all our KPIS to vendor management workspace ?
Vendor portal team management
Even after providing detailed instructions and adding helpful hints to our notifications, our vendor contacts continue to struggle with creating users and assigning them to questionnaires. As a result, our team spends many hours per week meeting with...
Resolved! GRC integrated with Knowledge
I have a customer case where I would like to integrate Knowledge with the GRC module. The link seems to be the Policy element. My objective is to create policy documents in word and use the Managed document module in ServiceNow, where I store the pol...
Error Creating Credential Alias for Microsoft OneDrive spoke
We are trying to configure a Microsoft OneDrive spoke using the instructions athttps://docs.servicenow.com/bundle/utah-integrate-applications/page/administer/integrationhub-store-spokes/task/setup-msonedrive.html We have been successful at* Configuri...
vendor management workspace
Is there any specific role for vendor management workspace ?
portfolio management
How to connect data in vendor workspace to digital portfolio management ?
Resolved! Inactive Entities not filtered out by default when creating an Issue
Hi. I just noticed that when choosing entity/entities for an Issue, by default the inactive Entities are not filtered out. Can fix it, but has it always been like this? Can you tell a good reason I would want to record an issue against inactive Entit...
Copy selected items from related list
Hi guys,I got a question, I am trying to add some extra functionality to the "Copy Plan" button on the Plan form. In that form there's a related list of "recovery tasks" and I am trying to somehow grab what records are selected on that list through a...
How to update GRC fieldwork planned date
I want to update GRC fieldwork planned date, but it is update to previous date after submitting the form.What is the BR or script include or properties that updating to previous date when audit tasks are there?
360 degree relationship view in workspace
I have configured new list view in a custom workspace. I am unable to use the 360 degree relationship view in the workspace as shown in below image. When I click on the button it says page cannot be found.Has anyone faced this issue? Please provide y...
Resolved! Audit Tasks
Hi, I just created new audit tasks for Activity, Control Test & Interview. How can the owner view these tasks assigned to them in service now? I can't find it when I impersonate the owner but there's an email notification sent. Thank you
Resolved! Remove approval levels from risk response tasks.
Hi, When sending a risk acceptance to the approval state, approval tasks are generated and sent to the requesters managers. Is this something that can be turned off? If so, how? Thanks.
Control Test Issue
Hi, May I know what's your best approach when it comes to control test issue.
