Built something you're proud of? Tell the story. A quick G2 review of App Engine or Build Agent helps other developers see what's possible on ServiceNow. Share your experience.

RCSA delta report in risk workspace

snehithavod
Giga Contributor

4 weeks ago


Hi Team,

We are working on an RCSA Delta Report in Risk Workspace (Analytics Center), built on a custom Risk Assessment end-to-end view.

Currently, the "Hide column filtering" option is enabled. We are planning to disable it to allow users to apply column-level filters.

Before enabling this, we would like to confirm:

If column filtering is enabled and an end user applies filters, will these filters be saved in user preferences ? 

Or are these filters only session-based in Analytics Center / Workspace?

Thanks in advance

0 Helpfuls
  • 215 Views
1 REPLY 1

wthomson
Tera Contributor

3 weeks ago

@snehithavod Those filters are session-only. Nothing gets written to sys_user_preference, so when a user closes out and comes back, they're starting fresh from whatever the report definition has set.

If consistent filtered views matter for your users, the cleaner path is probably creating separate saved report variants with the filters already baked in at the definition level rather than depending on runtime filtering. Hope this helps!

0 Helpfuls