Related List Record is not Opening - Workspace

Srinivasan_S
Tera Contributor

Hi Folks ,

 

We are facing an issue on risk workspace when we tried to open the risk assessment record from the risk record its not opening, some weird issue we where facing and its working on other instance. 

 

Please share you inputs and any debugging steps if we can able to resolve it. 

 

PFA

1 REPLY 1

vignesh parthib
Tera Guru

Hi @Srinivasan_S 

 

If you have recently applied a Washington patch update or upgraded to Xanadu, please refer to the following Knowledge Base article:

KB2116455 – Washington Patch/Xanadu Upgrade Information

 

if you are on a higher version such as Xanadu or Zurich, please refer to this updated article:

KB2264697 – Xanadu/Zurich Upgrade Guidance

 

Thanks,
Vignesh
"If this solution resolves your issue, kindly mark it as correct."