Triggering Smart Assessments for Risk

shanker1
Giga Guru

Hi,

Requirement: Create smart assessments and initiate the assessment for risk in advanced risk assessments

 

I was able to create a assessment category for Risk

Create assessment template for Risk

Can someone please suggest how to trigger the SMART assessments from the risk?

Does it require any customization?

 

Note:-

I was able to see the smart assessment created for control and it has UI action called attest and on clicking it, the assessment generated was available under attestation tab. Similar way, I was not able to see for other modules.

 

Please suggest

 

Regds,

Shanker

2 REPLIES 2

SANDEEP DUTTA
Tera Patron
Tera Patron

Hi @shanker1 ,

The way it works for Control if you have Advanced Risk enabled, you cannot see it for Risks, as Only Classic Risk Assessments can have "Assess" UI action which is "Attest" in Control.

 

Thanks,
Sandeep Dutta

Please mark the answer correct & Helpful, if i could help you.

Utsav Murarka
ServiceNow Employee
ServiceNow Employee

Hi @shanker1 ,

Triggering a smart assessment can be done via the Flow Action "Trigger Smart Assessment". You can find it in Workflow Studio under "Actions".

If you want to trigger it from the UI like through a UI action etc. You will need to integrate this API into the UI action, which would require some customization to the OOB app.

 

Thanks.