User cant see Assessment

bo2 · ‎06-26-2018

I have created an assessment, and linked it to Policy Statements, and created controls. The assessment is assigned a respondent in the control.

When i impersonate the user, and go to My Assessments i get: Security constraints prevent access to requested page

The user has the grc_user role.

What am i missing?

bo2 · ‎06-27-2018

The issue is "fixed"....

Using the security debugger, i found that there was a specific role (custom made) that blocked everyone from seeing assessments and attestations.

So not an error on the ServiceNow side, but a custom role that was a bit too strict.

Thanks all for your help.

View solution in original post

bo2 · ‎06-26-2018

Yes....all was done in correct order....

SeanBarrett · ‎06-26-2018

any update?

bo2 · ‎06-26-2018

Nope

davidpong · ‎06-26-2018

From my experience, the individual taking the assessment/attestation doesn't need a role or take up a license. Maybe the Control is still in Draft mode when it needs to be set to Attest mode. Can you attach a screenshot of the security restraint error message you get?

bo2 · ‎06-26-2018

The control is in Attest.