We are working with Advanced Risk Assessment (ARA) in IRM, and we have a two-level approval process configured for risks. When we click the “Assess” button on a risk record, is there a way to add custom fields to capture or display the two levels of ...
Hello Everyone,I would like to know your opinion or get help with Entities and which ones to generate to make Risk and Compliance manageable.The thing is that some of the customers have not used Entities in the past, and their risks were "in the wind...
Hi, I would like to better understand the purpose of the Risk Relevance field on the Risk record, and why it is OOTB hidden when “Inherit from Risk Statement” is set to false. Does this behavior imply that Risk Relevance is not applicable at the Ris...
Hi Community — I am looking for an IRM Issue Management implementation guide, as well as information on OOTB issue fields, configurations, and notifications. Please guide me.
Hi Experts, Am stuck with a requirement to create a workflow on the assessment workspace to create a UI action/declarative action and send the newly assessment to the approval before generating assessment instances to the users. Am unable to create U...
Hi Team, In my ServiceNow instance, on the form context menu "Save" option is not visible for new Incident form. If i am enabling the property ("glide.ui.advanced") then only it's visible. But when i checked in PDI, this property is not enabled then...
Hi, Can anyone confirm if ServiceNow AI Control Tower is free with Now Assist and what are it's capabilities and how we can utilize it for AI Governance.
How does the inherent assessment score on a Risk Identification (RI) record relate to the inherent assessment score on the Risk record?In ServiceNow GRC / IRM, when a Risk is created from a Risk Identification record, does the inherent assessment sco...
Hi, A customer I'm working with is using "legacy" GRC and the Policy & Compliance module where the application owners attest their applications (entities) against defined security controls (control objectives). CMDB is aligned with the ServiceNow CSD...
Hi Team, I want to display an info message on the Workspace Risk Event record when a Risk Event Entry is added in the related list. After it is saved and created then I want to display the message as "Please review the 'Risk Event Impact' as the n...
We have a new requirement to assess business applications on a repeated interval to determine their ability to comply with public records requests. Questions that need to be answered for each business application includes "Does the application suppor...
Hi Team, As an admin, I got the records if I apply the filter (Risk Event (sn_risk_advanced_event)-> "Date first moved to approved" (custom field) relative before 180 Days ago) on Risk Event Tasks (sn_risk_advanced_mitigation_task) table. But as a Ri...
What is the difference between the risk and risk statement (advance risk assessment) any proper example.
Governance, Risk, and Compliance (GRC) is more than just audits or checklists — it’s about ensuring your organization follows rules, manages risks, and meets regulatory obligations in a structured way.Within ServiceNow GRC, Policy and Compliance Mana...
