Hello Team, There is a scenario, where Smart Assessment and Legacy assessment have a different set of contents, hence user wanted when he/she will click on "Generate PDF" button then if it is Legacy assessment then it should give different content an...
Hello experts,I’m setting up Entity-Based Access in GRC and running into a weird issue. I’ve done the following so far:Installed the Entity-Based Access pluginEnabled the property: sn_grc_ent_access.enable_entity_based_accessCreated an Entity Acces...
Hello, Unable to find backend configuration for attached filter. This filter is visible to all user and users are unable to remove the filter.Could you please help me like where i can see the backend configuration for this as i need to remove this fi...
Hello everyone,I need some help regarding the UFC Spoke plugin in ServiceNow. Could someone explain the technical steps required to download the controls and ISO 2022 citations?Do I need to create an account somewhere?Is this feature free or paid?Aft...
Hi all, Client is moving from VRM to TPRM and they want to estimate how many engagements will be needed.How can I calculate engagements? I assume that I should consider number of vendors, assessments per vendor and contracts per vendor.How can I cal...
As we are starting our journey to convert classic attestations to new attestations using the Smart Assessment engine we found ourselves at a decision point on how we migrate the templates between the environments. Background: we cannot build the temp...
Hi, We are trying to use SAE for control attestation but When we launch control attestations, the Smart Assessment Engine generates one assessment task per control. In our scenario, a single control owner has 20 applications (entities), and each app...
Hi, Hi,We are trying to use SAE for control attestation but When we launch control attestations, the Smart Assessment Engine generates one assessment task per control. In our scenario, a single control owner has 20 applications (entities), and each ...
How can we bring the Control & Entity fields for a particular smart assessment on the smart assessment form? Previously for classic attestations these fields used to be present so it was easier to see which entity is related to the attestations. I ha...
Hi Team, How OOTB Data certification Attestation notifications are triggered?These are the notifications:CMDB Attestation Task Send to AdminCMDB Attestation Task CompletedCMDB Attestation Task Reassign To User Also I want to configure notification to...
We intend to utilize the smart assessment feature and have activated the necessary applications. However, after creating a smart assessment, it fails to appear in the “Attestation” field of the Control “Attestation” section. When I update the “Attest...
Hi everyone,Summary (what's broken): On an Engagement record in Audit Workspace — when I set the duration, the planned end date jumps to a wrong year. Example:Fieldwork planned start is set as: 2025-12-10 10:11:25I set the Days (duration) to 10 days ...
In the documentation of ServiceNow, it seems as if you can eithe ruse the legacy or smart assessments for privacy. Our team has tested multiple configurations but so far it seems like people are only to update state to assigned (when it is in draft s...
Hi Dears, For a client who uses strategic planning, (3 - 5) years strategic plan, at which they do risk assessments on the processes of the organization, then do the priority assessment which is based on several factors. from theses assessments they ...
Hello Community, I am facing an issue with the name field on the sn_compliance_control (Control) form. I need this field to be editable even after the record has been saved, specifically when the "Inherit from Control Objective" checkbox is checked. ...
