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GRC tables and field info ServiceNow docs link is required

Hi All,I want the tables installed with ServiceNow along with all the fields information with the purpose/imporatnce of field.Expecting a ServiceNow doc link to check each field purpose to showcase the client,Why those fields info required to load th...

Shantharao by • Kilo Sage
  • 1147 Views
  • 4 replies
  • 0 helpfuls

Process to "cancel" a VTA (internal Assessment) record in GRC

In our current process, we trigger a VTA (internal assessment) based on certain stages in our third party process. We are using the GRC module today. One challenge we have always had is the ability to "cancel" a VTA. When we built our process, our Th...

DOpoku by • Tera Contributor
  • 905 Views
  • 2 replies
  • 0 helpfuls

Unable to add assessment reference to migrated attestations

Hi all, I am currently preparing the migration of our classic attestations to smart assessments. I noticed that for smart assessments that are created from scratch in the Assessment Workspace, I am able to add an Assessment reference without any issu...

Ana41 by • Tera Guru
  • 718 Views
  • 1 replies
  • 0 helpfuls

Resolved! Option to Reassign risk assessment

Dear Team, In the Risk workspace, Advanced risk assessment currently reassign option is available only for assessor of the risk assessment. How do I make the Reassign option available for group instead of only assessor. Please help me in understandin...

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List Collector Dynamic filter

Hi All,I have a Service Catalog requirement related to List Collector variables and would appreciate some guidance.I have three catalog variables. Delegates users  – A List Collector where users select the delegates to be removed. Requirement:The Ava...

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harinya by • Tera Contributor
  • 1389 Views
  • 7 replies
  • 0 helpfuls

AICT Workspace – Take Assessment failing for AI Asset Owner

As an AI Asset Owner, I am responsible for taking the Impact Assessment for AI Asset tasks. While clicking on “Take Assessment” in the AICT workspace, I encounter the following error:“Incorrect setup, contact administrator.”I have already verified my...

kallurirajg by • Tera Contributor
  • 1213 Views
  • 1 replies
  • 0 helpfuls

Cannot install Operational Risk Management (Australia) on Demo Hub

I have made a clean install of ServiceNow Asutralia (zBoot, delete demo data), installed Demo Hub and I am trying to install the demo narrative called "Operational Risk Management (Australia)".  When I open the relevant modal, under the setup tab, th...

AngelosV by • Tera Contributor
  • 1512 Views
  • 5 replies
  • 0 helpfuls