Dear Community, Currently, the Risk Response options are presented as Accept, Avoid, Mitigate and Transfer in Risk Assessments. Can we change this to 4T nomenclature (Treat, Transfer, Tolerate and Terminate)? All the places in ServiceNow(native UI a...
Hi everyone, We started observing a Predictive Intelligence info message on issue record in the compliance workspace as shown below. Observed that we have an OOTB similarity solution to predict issue Assigned to based on Name and Description. It wo...
Can someone tell me IRM ootb KRI Dashboards names. Which includes KRI details
What happens when you set the Dependent factor field in the Automated Scripted Factor form to True?
Dear All,I need suggestion on GRC Metric configuration.I'm working on GRC Metrics, I have observed that on metric definition, for KRI Class only quantitative category can be selected. Qualitative can be selected only if I select KPI. I have a require...
Hi All, What role is required for Owner in Policy to review and approve the policy? What role is required for Issue (Assigned to) in Policy?What role is required for Remediation Task (Assigned to) in Policy? Please suggest the best practice to set th...
In the Risk Workspace, servicenow has backend automated calculations to score a risk based on the parameters a risk assessor selects through the GUI. We would like these backend calculation numbers to be hidden as they cause confusion to the reader a...
We applied a workspace view rule to show Default view of Policy Exception form on the Compliance Workspace instead of the Workspace view. When this view rule is active, clicking on the "Request extension" button shows a popup with the whole form of P...
Why would a Page Route Map be defined? 1 . To redirect users to a Service Portal login page 2 . To redirect users to a Service Portal after they login 3 . To specify what Search Sources a Service Portal should use 4 . To automatically redirect users ...
Hi All, Third Party is unable to login and respond to the external assessment. What configuration changes are required? Thanks & regards,Giga chad
I created Factors and Group Factors in the GRC: Advanced Risk scope. When moved to production, I only have Global scope access. I cannot modify or update the Factors. Should I create them in Global scope instead?
We are currently working on moving to TPRM. Today we use the contract_ast table to store general contract details. When we migrate to TPRM, can we use the contract_ast table for the Documents to Contract functionality?
Hello community. We have employees with the same name. Smart assessment shows only user names if you try to add a new contributor. How can we enhance the displayed user data with e.g. their department? Thank you in advance!Max
How to send bulk email when assigned to is changed in related list view. eg., there are 10 records 6 are assigned to person A then he should get email notification saying there are 6 evidences assigned to you with evidence link and number rest 4 are ...
How can we configure attestations to run automatically at a defined frequency and trigger email notifications to the control owner for assessment?For example, if we create an attestation for access reviews that needs to run quarterly, how can we ensu...