Hi Everyone, I am new to ui builder. I have an issue wherein a specific user cannot see any values in assignment group field in the request evidence modal. I'm trying to navigate in the ui builder to findout how values are return in the field and if ...
Hi everyone, I do have some requirements to update some components under bcm scopes (For instance, GRC: Business Impact Analysis, GRC: Business Continuity Planning, GRC: Business Continuity Management - Core). The question I have is: Can I move upda...
Hi all, I am trying to setup the OneDrive integration for Audit Management. I have followed the docs (Manage your documents and work papers with Audit Management as cloud files) and I can upload a file to OneDrive via Audit Management however it see...
Has a feature that generates a 'trust center page' using compliance data from the IRM product suite been considered? Vanta (vanta.com) has a feature where once you've input all your compliance info into their system, you can publish a "trust" page th...
Hello Team,I have got one requirement where I need to hide 2 operational CIs from Incident form for all users however these are required for another form. What is the best approach to achieve this requirement in Service Now, please advise ? Thanks,XX...
Is it possible to trigger a survey to an external user via email, even if that user is not registered in the ServiceNow User table? If not, is there an alternative approach to achieve this?
Hi all,I am working on the implementation of the Business Continuity Management module. I have two requirements to fulfill regarding Business Impact Analysis (BIA): 1) change the question prefix contained within the Recovery time objective assessment...
Hello,I created a custom choice field on the sn_compliance_control table to capture the result of an assessment.In my assessment, I only have one question with 6 radio button choices, and each choice should map directly to the values of this custom f...
We have purchased an IRM license. I would like to start using GRC: mobile. Do we need an additional license like with Lite Operator? Or can GRC: Mobile be installed and used as a plugin without purchasing an additional license? Also, which IRM licens...
We set up Audit Engagements with multiple Auditors in order to assign Audit Tasks to different Auditors. When a task is completed, it generates an Approval at the Audit Task level to all of the other Auditors in the Engagement. We don't want to hav...
While Configure the documentation section in the BCP. The documentation section is used for high level details, purpose of the plan, scope describing the plan's purpose and coverage areas, appendix and so on. With OOTB feature, BCP owner can edit the...
When creating controls through the default GRC framework in ServiceNow, newly generated controls appear in the published state instead of draft, despite no customisations to the process. Analysis of the environment showsNo dictionary-level overrides ...
Hello - I want to populate the Assessor to default group and populate due date to 10. How to achieve this inrisk assessment popup?
Hello Community, I have an issue, I can’t populate a custom_status field (a String on my control). I want to pull the value from Response based → Q1, but that option is greyed out. I also tried adding a subflow input for custom_status as a Reference...
I'm trying to meet a requirement to automatically answer some questions in a GRC Smart Attestation for a Control. Use case 1: I have a radio button question with 2 answers (Yes/No) (Question 1). Then I created another radio button question with the ...
