We're reclaiming inactive PDIs to keep them available for active builders. Learn what's changing, who's affected, and how to protect your work. Read More

While doing the Advance Risk Assessment in Risk Workspace , how to make provide comments mandatory?

Snehal Madakatt
Mega Sage

Hi ,

can someone let me know, on Risk Workspace , how to make provide comments mandatory for Inherent risk assessment.

I tried Client script, ui policy(with view=workspace), business rule, but it didn't work.

SnehalMadakatt_1-1732693604480.png

 

SnehalMadakatt_0-1732693484729.png

 

1 REPLY 1

Harihara Subra1
ServiceNow Employee

Hi, Yes, this is not possible as of now. However, this is a pending enhancement that must be prioritized and enhanced in the product. Although, when a user attempts to override score, then comments become mandatory.