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While doing the Advance Risk Assessment in Risk Workspace , how to make provide comments mandatory?

Snehal Madakatt
Mega Sage

Hi ,

can someone let me know, on Risk Workspace , how to make provide comments mandatory for Inherent risk assessment.

I tried Client script, ui policy(with view=workspace), business rule, but it didn't work.

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1 REPLY 1

Harihara Subra1
ServiceNow Employee
ServiceNow Employee

Hi, Yes, this is not possible as of now. However, this is a pending enhancement that must be prioritized and enhanced in the product. Although, when a user attempts to override score, then comments become mandatory.