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Roles within IRM User license

Hello, I'm trying to figure out what are the GRC roles which are eligible to license 'IRM user'.  Thanks a lot, Arnaud

Audit Plans/Project in Engagements

I'm curious to know: When using Audit Plans, do you first set up the Plan or the Engagements?Do you allow the users to have the it_project_manager role for the project to be created or limit this and keep it to audit plans?what is the benefit of the ...

Resolved! How can I turn on "Creates controls automatically" flag?

Hi, there!   I'm proceeding with learning how to use GRC module. I found good material in now learning. But, during the material, I need to turn on the "Creates controls automatically" flag. But I couldn't turn on the flag. Please see following video...

Oshikata1 by Tera Contributor
  • 746 Views
  • 3 replies
  • 1 helpfuls

Resolved! UI Policies-Make field read only in review state

UI Policies-Make field read only in review state Hi, I am writing a script for making the fields read only for a particular state(Review). I want the member of a specific group(member of IT_GRC(sys_id+76c540dbdb8cd090c7d99c18db961941)) only should be...

Kajal2 by Kilo Contributor
  • 1456 Views
  • 12 replies
  • 0 helpfuls

Resolved! Entity filter using script not working

I am trying to create an entity filter for the Department table based on field values on that department's related CI records. (For example, departments with operational CIs.) Because this can't be done using the filter conditions UI we have created ...

kpmcdona by Kilo Expert
  • 1567 Views
  • 9 replies
  • 2 helpfuls

In Generating observation state not getting any outcome

When I click on "Generating Observation" after  the responses received stage. I am not seeing any outcome from questions which wrongly answered. There are no documents which guide step by step how to use this feature. I would request the community to...

what role is required to use "Add help articles"

Hi,  we have knowledge articles in servicenow, and we want to have a linkage between "knowledge articles" and "Add Add help articles" so that user should be able to navigate to knowledge articles which contain  all the information that they need in o...

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Kumar62 by Tera Contributor
  • 701 Views
  • 6 replies
  • 0 helpfuls

Resolved! Documentation Sections in BCM Workspace not following the order

Hi all,  We have implemented the BCM Module at a Client and during this period we have noticed that the BCM Workspace doesn't behave the exact same way as it is stated in the SN Docs.  Link to docs: Create and manage plan documentation sections (serv...

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Setting up qualitative scoring

Hi Guys, I am new to the SN app. I have created a very simple Risk App within the App Engine Studio and I would like to set up qualitative assessments for Inherent and Residual risks scores.  Is there an 'assessment type' object that i need to pull i...

Jeff120 by Kilo Explorer
  • 687 Views
  • 3 replies
  • 0 helpfuls

Resolved! scale factor in Control attestation types/ assessment types

we have a mandatory field "Scale factor" while creating attestations / assessments. There is no much information available in the documents also. How this will used in assessments/attestation results. I couldn't able to find where it is applied and t...

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