Why the font of subject and body of the notification is different here?
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10-03-2024 03:14 AM - edited 10-03-2024 03:58 AM
Hi Team,
Why the font of subject and body of the notification is different here?
I am using email script to populate the body and subject.
Thanks
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10-03-2024 03:29 AM
Please validate in the email record the actual subject and body content that is sent.
The one which you highlighted are just for reference when you preview the notification to show the subject and body.
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Kind Regards,
Rohila V
2022-25 ServiceNow Community MVP
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10-03-2024 03:56 AM
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10-03-2024 04:28 AM
Can you share the email script code.
Mark it helpful if this helps you to understand. Accept solution if this give you the answer you're looking for
Kind Regards,
Rohila V
2022-25 ServiceNow Community MVP
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10-03-2024 03:34 AM
Clearly something in your email script is not right.
Also I would suggest you mask the client / company name form screenshots/url