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Need help avoiding duplicate controls.

We are in the process of adding our frameworks, policies and regulatory documents.  Then we will parse these into citations and into control objectives.  Of course many of the control objectives are looking for the same conditions, for example say th...

Roger Grim by Tera Contributor
  • 1848 Views
  • 4 replies
  • 0 helpfuls

Customizing ServiceNow

Can I customize ServiceNow for my product needs?I plan to hire full stack devs for this issue following this guide. Will I succeed? Have anybody had such an experience?

davewhiteee by Kilo Contributor
  • 1685 Views
  • 3 replies
  • 1 helpfuls

Resolved! Hierarchy of policies vs control objectives

Hi,I was wondering if anyone knows what is the difference of creating a hierarchy of Policies (One parent policy with one or more child policies) and a hierarchy of Control Objectives (One parent Control Objective with one or more child Control Objec...

Resolved! Engagement Approval

Hi  I have a sample of 49 Audit Tasks, 2 are marked as closed complete. When should the approver receive a request to either approve or reject the engagement? Is it only after all tasks are closed and no pending open tasks.  

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jajay by Tera Contributor
  • 2597 Views
  • 3 replies
  • 3 helpfuls

GRC how to roll up control compliance score to Parent Control

Created 2 Entities with respective Controls(Control Objectives)Control Objectives were having Parent Child Relationship ( CO1 - Parent , CO2 - Child)Now CO2 is assessed and got Compliance status which in deed gets compliance Score on to Entity.I need...

rajojunaresh by Tera Contributor
  • 1143 Views
  • 1 replies
  • 0 helpfuls

Resolved! What are the standard GRC frameworks to select in UCF

Hi Experts, I would like to know if is there a standard build already available in UCF for GRC standard frameworks (the basic compliance frameworks that contain the authority documents, citations, and controls). Is there a possibility to obtain these...

Difference between Attestations and Manual Indicators

Can someone explain the value of manual indicators in comparison to Attestations. They seem to do similar things. I will break this down into two areas to help my understanding. Situation: I have a control objective applied to 100 devices where I nee...

David347 by Tera Contributor
  • 2213 Views
  • 6 replies
  • 1 helpfuls

Implementing CIS Controls

I am looking to input CIS Controls into service now as an Authority document, but would like to know your views on how you would pick out the Entity Types and group them with Control Objections. I would like to have the description specific to the en...

David347 by Tera Contributor
  • 1594 Views
  • 4 replies
  • 0 helpfuls

Entity owner and control owner not populating from Entity Filter

Hi, I have a very simple entity filter on the sys user table for a proof of concept I'm demoing. The filter conditions look for specific users in the organisation (this works and creates entities for each one). However, the owner isn't getting popula...

User485076 by Tera Contributor
  • 1409 Views
  • 2 replies
  • 0 helpfuls

Deactivate/retire an Entity type

We are fairly new to GRC and are in the process of setting up our entity framework.However, due to a recent business re-org. we need to deactivate a specific entity type and replace it with 4 new entity types that will take on the existing risks and ...

Nick T by Tera Contributor
  • 2119 Views
  • 2 replies
  • 0 helpfuls

Resolved! Governance, Risk, and Compliance - Data segregation

We are planning to use GRC for IT and non-IT (i.e., environmental) risk and compliance.  We are a single service provider with a dedicated instance, & no domain separation.  Within GRC do we have the ability to restrict visibility to data that mimics...

bradfleming by Tera Contributor
  • 3010 Views
  • 6 replies
  • 0 helpfuls