I hope you're doing well, guys. I have an incident with a customer where the entire MRI module went down, but came back on after a day.The customer wants to know what caused the problem. I have no idea where to start investigating.Could you give me a...
Hi, I'm trying to do a simple filtering for Audit Workspace's Data Visualization which indicates open issues. Once again I find something that seems to make no sense in Ui builder - or then I'm not understanding something.I have open issues in sn_grc...
When I am creating a new recovery task in a plan, I am receiving an error of "provide unique task id for the plan". Values must be numeric, and I am attempting to start with 1, but it doesn't like this. Is recovery task numbering unique to each pla...
Hi, I'm configuring Audit Workspace. What's the best way to filter what data is shown on OOB Timeline component in homepage of Audience Workspace?I have configured variations for different user groups / owning organizations and I'd like to add filter...
I see that in the BCM Workspace, there is a default filter that is preventing me from viewing related software assets associated to the plan. How can I change and/or remove the filter?
We have a pm_project table.1. Display projects assigned to project manager.Script include : var reqFor = this.getParameter(sysparm_reqFor); //var project = []; var projectList = []; // var finalPrjList1 = []; var projectLi...
Hi all, I have configured the assessment columns in " asmt_assessment_instance " table, its working fine in classic UI but its not reflecting on the Workspace. In classic View Those columns are not reflecting in Risk workspace Thanks,Chitra.D
I was attempting to create a new software dependency in a BIA, but wanted to search against the CMDB_SAM_SW_INSTALL table. I can see the table as a choice, but I am not able to select it. This used to work a couple of months ago. Has anyone else e...
They specifically need to see Location/Manager information
We had been using the Legacy BCM Workspace so far but we would get stuck on a lot of use cases that would not be possible to configure. We reached out to HI a couple times and they suggested us to use the Configurable BCM Workspace (UIB). We are expl...
Hello, by default, when engagement is awaiting approval, it goes to either reject or approve. Afterward, it moves to complete/close if there are no remaining tasks. However, I want to automatically move the engagement to closed even if there are open...
Greetings- had a quick question about maintaining relationships between entities, processes & products as it relates to IRM. Do you maintain these in ServiceNow or outside of ServiceNow?
Hi All, I am facing an issue when creating the Questionaries for the assessment . When i am selecting the data type as Yes or No or Multiselect i am able to see the questionaries in the vendor portal But when i am making the data type as Choi...
Any tips to install the "GRC Business User - Lite" on the personal instance ?Tried to opt in through the store but says i cant use my personal account.
I am trying to Display some calculated result in the Dashboard as we can do using UI Macros inside the form. Please let me know how to do that. Also in the Single Score Report type can we show the calculated %?
