Can we remove Snc_internal role from the reports

Raghavendra
Tera Expert

Hi 

I have one report called knowledge created by month (not published) under kb_knowledge table. And it is having the role Snc_internal.Even when I click on edit report, removed the role again the role was adding to the report.Can anybody help me in removing that role?

 

Thank you

1 ACCEPTED SOLUTION

@Raghavendra In Peer.png please notice that user is group and in Kn.png user is GLOBAL.

Please remove snc_internal role from Everyone section of share popup as shown in below image

jaheerhattiwale_1-1670410698994.png

 

Go to Group|Users section in share popup and don't share with any group

jaheerhattiwale_0-1670410646346.png

 

Click on OK and save. snc_internal role will be removed.

 

Please mark as correct answer if this solves your issue.

 

Please mark the answer as correct or helpful based on impact
ServiceNow Community Rising Star, Class of 2023

View solution in original post

7 REPLIES 7

@Raghavendra In Peer.png please notice that user is group and in Kn.png user is GLOBAL.

Please remove snc_internal role from Everyone section of share popup as shown in below image

jaheerhattiwale_1-1670410698994.png

 

Go to Group|Users section in share popup and don't share with any group

jaheerhattiwale_0-1670410646346.png

 

Click on OK and save. snc_internal role will be removed.

 

Please mark as correct answer if this solves your issue.

 

Please mark the answer as correct or helpful based on impact
ServiceNow Community Rising Star, Class of 2023

Raghavendra
Tera Expert

@jaheerhattiwale Thanks for your solution😊

@Raghavendra You are welcome:)

Please mark the answer as correct or helpful based on impact
ServiceNow Community Rising Star, Class of 2023