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12-07-2022 01:31 AM
Hi
I have one report called knowledge created by month (not published) under kb_knowledge table. And it is having the role Snc_internal.Even when I click on edit report, removed the role again the role was adding to the report.Can anybody help me in removing that role?
Thank you
Solved! Go to Solution.
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12-07-2022 02:59 AM
@Raghavendra In Peer.png please notice that user is group and in Kn.png user is GLOBAL.
Please remove snc_internal role from Everyone section of share popup as shown in below image
Go to Group|Users section in share popup and don't share with any group
Click on OK and save. snc_internal role will be removed.
Please mark as correct answer if this solves your issue.
ServiceNow Community Rising Star, Class of 2023
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12-07-2022 02:59 AM
@Raghavendra In Peer.png please notice that user is group and in Kn.png user is GLOBAL.
Please remove snc_internal role from Everyone section of share popup as shown in below image
Go to Group|Users section in share popup and don't share with any group
Click on OK and save. snc_internal role will be removed.
Please mark as correct answer if this solves your issue.
ServiceNow Community Rising Star, Class of 2023
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12-07-2022 03:33 AM
@jaheerhattiwale Thanks for your solution😊
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12-07-2022 03:35 AM
@Raghavendra You are welcome:)
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