dashboard
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07-07-2025 04:08 AM
Configure a dashboard where each logged-in user can see only their assigned incident tickets
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07-07-2025 04:16 AM
you can have dashboard and add report/data visualization like this
Assigned to [IS DYNAMIC] ME
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Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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07-07-2025 04:24 AM
When any user logs in, they should automatically see their own dashboard, showing only their assigned incidents,
— WITHOUT the user needing to:
Select any filters
Choose reports
Click on anything
Or even know what a filter is
And also, without sharing a dashboard
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07-07-2025 04:33 AM
you can have only 1 dashboard and within that reports will have filter conditions with that [IS DYNAMIC] ME
what did you start and where are you stuck?
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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07-07-2025 04:31 AM
Hi @SahanaJ,
what is the requirement?
Any user already can use "Self-service" module with pre-filtered lists:
However dashboard might be more for manager roles, the end users with no roles shall use just the service portal (eventually employee service centre) and not access the backend.
When you say each - do you mean like entirely all the users, or just some - e.g. itil, managers, or anything else?
Let me know how this goes
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