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how to get serial numbers based on configuration items in catalog form

RamcharanA
Tera Contributor
  1. we have a catalog form like we need to get serial numbers based on configuration item selection .
  2. here some configuration items having multiple serial numbers so based on that we need to add serial numbers as drop down options when that configuration item selection.
1 REPLY 1

jcmings
ServiceNow Employee

What have you tried so far? Have you tried making a dependent question that relies on the configuration item variable?