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Guided Learning: ITSM fundamentals
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Resolved! Business rules

Hi Team, Please help, "How to create the business rule on the problem table  for the automatic creation of problem_task when the state is in assess and after saving the problem task has to create. Thank You

pnarendra12 by Giga Contributor
  • 700 Views
  • 3 replies
  • 2 helpfuls

set new password policy

Currently our password should expire after 90 days , we are setting new password policy that should expire  after  365 days. If we change the properties from 90 days to 365 days the property will apply to existing users also, but we want the current ...

PandiriJ by Tera Contributor
  • 578 Views
  • 4 replies
  • 0 helpfuls

Blog --- Data policy

Data Policy in ServiceNow : ----  A Data Policy in ServiceNow is a server-side rule that ensures data consistency by validating field values during all table operations—UI forms, APIs, and imports. How it works: Enforces fields as mandatory or read-...

Community Alums by Community Alums  
  • 486 Views
  • 1 replies
  • 0 helpfuls

Blog --- ACL

ServiceNow ACL (Access Control List) – Secure Smartly, Work Seamlessly!  In the world of ServiceNow, ACLs are powerful rules that determine who can access what — protecting sensitive data and ensuring only the right users can view or edit records. Wh...

Community Alums by Community Alums  
  • 641 Views
  • 1 replies
  • 0 helpfuls