In Servicenow ATF planned start date is NOT working and planned end date is setting as expected
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
3 hours ago
Hi,
In Servicenow ATF planned start date is NOT working and planned end date is setting as expected.
In ATF above screenshot planned start date is not taking where as planned end date is setting
It is Normal CR flow earlier (Yokhoma) it is working fine but Zurich it is not working please suggest any inputs here.
Thanks
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
2 hours ago
so the date is not getting set via ATF?
it was working fine earlier but stopped working after Zurich upgrade?
Any error it's throwing?
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
⨠Certified Technical Architect || ⨠9x ServiceNow MVP || ⨠ServiceNow Community Leader
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
2 hours ago
Please find the below screenshot for your reference:
I am getting this while setting the Planned start date and planned end date is setting as expcted.
Thanks
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
2 hours ago
seems 1st screenshot is added by mistake, please remove that
did you try checking any other client script or UI policy is validating on that field on form since you said it was working fine earlier?
Ankur
⨠Certified Technical Architect || ⨠9x ServiceNow MVP || ⨠ServiceNow Community Leader