Playbook card status are getting cancelled automatically

Community Alums
Not applicable

Hi Team,

 

I have build a generic playboook cases on case table.

where while testing after first step, all other steps are getting cancelled (instead of IN progress) as below:

Sri106_0-1670827128893.png

Please help me, if anything misconfigured!

Thanks,

Sri

 

2 REPLIES 2

Saurabh Tyagi
Tera Contributor

Could you please verify whether all actions created within the Flow Designer,whether they are published should not be in draft satte,  specifically those involving the addition of a custom or out-of-the-box flow, result in the cancellation of the card activity?

Please mark this if solution works.

DivyaLivinG
Tera Contributor

Hi,

 

We are facing the same issue in our system in Utah version. Did you find a solution for this issue.

Kindly share the details.

 

Thanks,

Divya