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Guided Learning: ITSM fundamentals
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Forum Posts

Snow Knowledge Exchange - Number Maintenance

Hi Team , During data load, we have observed that whenever a new record is created, the number is incremented by 1, even if the record is not saved. To address this, a solution is to set the system properties (glide.itil.assign.number.on.insert) to t...

pgarg_0-1704291350983.png
pgarg by Tera Contributor
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Resolved! Business rules

Hi Team, Please help, "How to create the business rule on the problem table  for the automatic creation of problem_task when the state is in assess and after saving the problem task has to create. Thank You

pnarendra12 by Giga Contributor
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  • 2 helpfuls