Servicenow Business Rules
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07-02-2025 11:55 AM
⚙️ Automate Smarter with ServiceNow Business Rules!
ServiceNow Business Rules are the engine behind automated, server-side logic — helping IT teams enforce standards, improve data integrity, and reduce manual effort.
📌 What you’ll learn in this presentation:
✅ Business Rule Lifecycle: Create, condition, trigger, and deploy
✅ Types & Timing: Before, After, Async, Display
✅ Tables like sys_script, sys_script_include, and sys_dictionary
✅ Real-world use cases from ITSM, HRSD, and CSM
✅ Best practices to ensure performance and maintainability
Business rules are more than automation — they’re the foundation of intelligent workflows.
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07-02-2025 12:00 PM - edited 07-02-2025 12:01 PM
Informative .....
Chandan
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07-02-2025 12:06 PM
You're most welcome, Chandan!
Glad you found it informative. 😊
If it helped, feel free to click the "Helpful" button — it really means a lot!
Best regards,
Harshad
