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03-11-2026 10:26 PM
Dear Community Friends
Apologies for long message. Please help if you can, Thanks in advance.
I am using ServiceNow Corporation University.
Going through topic: ServiceNow Administration Fundamentals
Lab 4.3.1 says: Import HHD hardware data. Video is playing very fast about 1 min 36 seconds only
But it shows time required: 30-35 min
Files needed: Infinitydata.xlsx and Infinity-updates.xlsx
I am confused, how to get the detailed steps to follow and along with these required files
Where & how to download these files.
Your help is highly appreciated.
Thanks much & awaiting for response.
Solved! Go to Solution.
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03-12-2026 10:00 AM
Hi @aravind1patil1,
Within the ServiceNow Administration Fundamentals eBook, under 'Lab 1.1.1 Download course resources' there is a link to the course materials which includes both of the .xlsx files that you need.
The eBook also contains the detailed steps for how to complete all of the labs.
If you're not sure how to access the eBook, check out this post [GF#7] Detailed Guide: How to Access Your eBook by @GlideFather
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03-12-2026 10:00 AM
Hi @aravind1patil1,
Within the ServiceNow Administration Fundamentals eBook, under 'Lab 1.1.1 Download course resources' there is a link to the course materials which includes both of the .xlsx files that you need.
The eBook also contains the detailed steps for how to complete all of the labs.
If you're not sure how to access the eBook, check out this post [GF#7] Detailed Guide: How to Access Your eBook by @GlideFather
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03-12-2026 10:07 AM
@CN-L thanks for sharing 🫡
@aravind1patil1 let us know if you still cannot find the lab materials
Answers generated by GlideFather. Check for accuracy.
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03-12-2026 07:12 PM
@CN-L Thanks very much
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03-13-2026 06:32 AM
You're welcome @aravind1patil1 🙂
