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on 06-05-2025 02:31 PM
As part of our ongoing curation and quality assurance efforts, we regularly update the Content Library to reflect the latest information from our trusted sources. Most of these updates fall under our Business-As-Usual (BAU) activities and are expected to have minimal or no impact on our customer base. However, certain changes—due to their scope, data volume, or the nature of the data points involved—may have a more noticeable impact. In such cases, we aim to provide early notifications to ensure customers are well-informed and have sufficient time to asses and implement any necessary actions.
This article serves as a centralized and continuously updated resource for tracking such changes specific to our Hardware Asset Management (HAM) product. It will also include links to relevant Knowledge Base (KB) articles that offer further context and details.
List of content changes in Content Library for Hardware Asset Management (HAM)
(the most recent changes on top)
- Changes: End of Life (EOL) date changes for hardware models under Lenovo
Impacted entities: Hardware Lifecycle Definitions
Scope: 147 products
Notification date: 2025-06-05
Anticipated roll-out date: 2025-06-13, 2025-06-18
KB Article: https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB2196428 - Changes: End of Life (EOL) date changes for hardware models under various manufacturers
Impacted entities: Hardware Lifecycle Definitions
Scope: 138 products
Notification date: 2025-06-05
Anticipated roll-out date: 2025-06-18, 2025-06-22
KB Article: https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB2196402
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@resnofendri thank you for the update...