Anyone using Lenovo Service 360 ?
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3 hours ago
Is anyone successfully using the Lenovo Service 360 integration to get sales order information?
I've installed and registered, but have heard nothing back from Lenovo in over two weeks, and their support contact doesn't respond.
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3 hours ago
Hi @paulciarfel
Hope you have integrated it in your Client instance. If for the integration you are not getting information from them, escalate it via proper channel.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti
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3 hours ago - last edited 3 hours ago
Yes, I registered all my stores via the client.
The proper channel is not responding.
I've asked my Lenovo account team but they're struggling also.
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3 hours ago
Hi @paulciarfel
Via your project's leadership , escalate it to your Client.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti
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3 hours ago
I am the customer and platform owner. I know how to manage my vendors.