Australia Release question for lifecycle management dates

kolson
Tera Contributor

In ServiceNow, the Australia upgrade mentions "Enhance the operational efficiency by gaining visibility into the estimated and approximate lifecycle dates for models when manufacturers haven’t explicitly published key dates, such as End of Life (EoL) and End of Service (EoS). This insight enables users to manage their asset portfolio strategically, reducing unexpected downtime and improve budgeting. This also reduces the need for manual effort and provides greater visibility to stay ahead of hardware obsolescence." Will ServiceNow be providing calculated and/or estimated lifecycle dates as a default entry where a manufacturer has not provided dates?

1 REPLY 1

Hemanth M
Tera Sage

Hi @kolson ,

 

Yes,  Please find below info from the docs

 

link : https://www.servicenow.com/docs/r/australia/it-asset-management/hardware-asset-management/approximat...

 

HemanthM_0-1792646591409.png

 

KB article content, if you don't have access to the NowSupport portal : https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB2726382

 

HemanthM_1-1792646691603.png

 

Hope it helps!

Accept and hit Helpful if it helps.

Thank you,
Hemanth
Certified Technical Architect (CTA), ServiceNow MVP 2024, 2025,2026