Anyone using Lenovo Service 360 ?

[paulciarfel]

Is anyone successfully using the Lenovo Service 360 integration to get sales order information?

I've installed and registered, but have heard nothing back from Lenovo in over two weeks, and their support contact doesn't respond.

[Tanushree Maiti]

Hi @paulciarfel 

Hope you have integrated it in your Client instance. If for the integration you are not getting information from them, escalate it via  proper channel.

Lenovo Service360 

[paulciarfel]

Yes, I registered all my stores via the client.

The proper channel is not responding.

I've asked my Lenovo account team but they're struggling also.

[Tanushree Maiti]

Hi @paulciarfel 

Via your project's leadership , escalate it to your Client.

[paulciarfel]

I am the customer and platform owner.  I know how to manage my vendors.