Asset Role
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2 hours ago
I found asset role is Requester Role Type. Does it mean the users who only have asset role are not counted as fulfiller?
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2 hours ago
ahoy @Koji Yanase,
yes, requesters are not counted as fulfillers... UNLESS you have there any role inheritance that could impact it :))
https://youruinstance.service-now.com/license_role_list.do?sysparm_query=nameLIKEasset
More details explained by Maik:
Prevent direct assignment of licensable roles to users
Where the rules are real, you'll find me
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an hour ago
Hi @Koji Yanase
Users who strictly hold Requester role (and not having other role) will not be counted as fulfillers. They are considered end-users or service consumers, which typically do not trigger a paid Fulfiller license.
To eliminate all compliance risks, always verify your license related concern with your official Servicenow Account Executive.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti