Asset Role

Koji Yanase
Tera Contributor

I found asset role is Requester Role Type. Does it mean the users who only have asset role are not counted as fulfiller?

2 REPLIES 2

GlideFather
Tera Patron

ahoy @Koji Yanase,

 

yes, requesters are not counted as fulfillers... UNLESS you have there any role inheritance that could impact it :))

 

https://youruinstance.service-now.com/license_role_list.do?sysparm_query=nameLIKEasset 

 

GlideFather_0-1782807613356.png

 

 

More details explained by Maik: 

Prevent direct assignment of licensable roles to users

---
Where the rules are real, you'll find me

Tanushree Maiti
Tera Patron

Hi @Koji Yanase 

 

Users who strictly hold Requester role (and not having  other role) will not be counted as fulfillers. They are considered end-users or service consumers, which typically do not trigger a paid Fulfiller license.

 

To eliminate all compliance risks, always verify your license related concern with your official Servicenow Account Executive.

 

 

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti