How to create PA Report heatmap % count on a field

ARAVINDA11
Tera Contributor

Hi Team,

 

Can you please help that how can I create PA Report of the field like attached file below

for example if the display name contains for AIX Server is 1000 and 1 is empty it should display like 99% how can i achieve this 

 

ARAVINDA11_0-1781767565795.png

 

2 REPLIES 2

vaishali231
Kilo Sage

Hey @ARAVINDA11 

 In Performance Analytics, you can create a percentage report showing how many records have a populated field versus total records.

For your example:

  1. Total AIX Server records = 1000
  2. Records where Field1 is empty = 1
  3. Records where Field1 is populated = 999

Percentage populated:

9991000×100=99.9%\frac{999}{1000} \times 100 = 99.9\%1000999​×100=99.9%

(or 99% if rounded down)

Option 1: PA Formula Indicator (Recommended)

Create two indicators:

Indicator 1: Total AIX Server Records

Table: Your table

Aggregate: Count

Filter: Display Name = AIX Server

Indicator 2: Empty Field1 Records

Table: Your table

Aggregate: Count

Filter:

Display Name = AIX Server

Field1 is Empty

Then create a Formula Indicator:

((Total Records - Empty Field1 Records) / Total Records) * 100

This will return the completion percentage.

 

Option 2: Database View / Report

If you only need a report and not historical trending:

  1. Create a report on the table.
  2. Use Count aggregation.
  3. Group by Display Name.
  4. Add conditions for empty and non-empty values.
  5. Use a PA Formula Indicator or Scorecard to calculate:

(Non Empty Count / Total Count) * 100

 

Option 3: Breakdown by Display Name

If you have multiple display names such as:

Display Name

Total

Empty

Completion %

AIX Server

1000

1

99.9%

Linux Server

500

10

98%

Windows Server

200

0

100%

Create:

  1. Indicator = Count Records
  2. Breakdown = Display Name
  3. Formula Indicator =

((Total Count - Empty Count) / Total Count) * 100

This will show the percentage for each server type automatically.

 

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If this response helps, please mark it as Accept as Solution and Helpful.

Doing so helps others in the community and encourages me to keep contributing.

Regards

Vaishali Singh

Servicenow Developer
Linkedin - https://www.linkedin.com/in/vaishali-singh-2273361bb




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