Button- Synchronize with CMN Locations missing on cmn_location form

[EmilyYeEY]

Hi Support,

In order to see how "Tracking asset working with Indoor-Map", we tried to follow the doc from SN-Production, but does not see the button--"Synchronize with CMN Locations", it  missing on cmn_location form..

May you help to let me know how to see that button? Do I miss any thing to see that button?

Button screen attached.

Thanks in advance,

[shloke04]

Hi @EmilyYeEY ,

This button is visible based on below conditions:

1. System property named "sn_map_core.cmn_location_sync_enabled" needs to have value as True.

https://instance.service-now.com/nav_to.do?uri=sys_properties.do?sys_id=e6c35c09431b211003ce83d62bb8... 

Replace "instance" with your instance name.

OOTB there is no other check which is done to control the visibility of the button.

[EmilyYeEY]

It is true with our instance for above system properties. 

That button missing for some reason.

[shloke04]

Hi @EmilyYeEY ,

okay. can you post screenshot of the UI Action and also the system property I mentioned above.

UI Action screenshot to be provided: https://instance.service-now.com/nav_to.do?uri=sys_ui_action.do?sys_id=41b8f6fa43be2dd003ce83d62bb8f... 

[EmilyYeEY · Accepted solution]

Thanks Giga,

I see that button, it on Campus form, not on cmn_location related form.