Client script is working in native view but not working in HAM workspace view

[vyeturi]

for this condition= Hide 'yes - rma not required' choice option on under warranty field, if Troubleshoot result = unrepairable

for this scenario we use this code in on change client script
its working native view but not working in workspace view 

function onChange(control, oldValue, newValue, isLoading, isTemplate) {

    if (isLoading || newValue === '') {

        return;

    }

    var warrantyField = 'u_under_warranty';

    var rmaValue = 'yes - rma not required';

    if (newValue == 'unrepairable') {

        g_form.removeOption(warrantyField, rmaValue);

    } else if (newValue == 'repairable') {

        if (!g_form.getOption(warrantyField, rmaValue)) {

            g_form.addOption(warrantyField, rmaValue, 'Yes RMA Not Required', 1);

        }

    }

}

could you please suggest any recommendation on this then it would be helpful

Regards
Venkatesh

[yashkamde]

Hello @vyeturi ,

Plz ensure that Clients scripts are set to UI Type = All :

How to configure a client script to run in both platform UI and Workspace 

If my response helped mark as helpful and accept the solution.

[Ankur Bawiskar]

@vyeturi 

is your client script with UI Type = ALL?

I think this method might not be working in workspace

g_form.getOption(warrantyField, rmaValue)

Did you add alert and see and debug?

💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏