Currency Field, Change Currency Type Display

[nicofcanlas]

When using multiple currency that have the same symbol like "$", the currency dropdown list shows the same $ sign which is very difficult to distinguish whether it is the currency I wanted. This $ display on the dropdown is connected to the symbol field on the currencies table [fx_currency].

Is there a workaround where I don't need to update the value of symbol field and just used the code field as a display in the dropdown?
Is there a way I can make this changes to specific fields only and won't impact any other currency fields?

[Currency field]

[Currencies Table]

[Robbie · Accepted solution]

Hi @nicofcanlas,

Whilst my thought process would be change the display value, ServiceNow's official support knowledge base advised the following:

"Update the symbol column value in Currencies [fx_currency] table. Update the '$' as USD for US dollar, AUD for Australian dollar or CAD for Canadian dollar, etc."

Following this advice, I personally would perhaps update the symbol '$' value to 'AU$' and 'USD$' etc

See the below article for full info.

To help others (and for me to gain recognition for my efforts), please mark this response correct by clicking on Accept as Solution and/or Kudos.



Thanks, Robbie

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0755935

 

Distinguishing multiple currencies that have same currency symbol "$"

Issue:

When using multiple currencies that have the same symbol like "$", the currency dropdown list shows the same $ sign multiple times and it is difficult to distinguish whether it is  US dollar or Canadian dollar or Australian dollar, etc.

Cause:

Customer has multiple active Currencies [fx_currency] records that have '$' as currency symbol. 

Resolution:

Update the symbol column value in Currencies [fx_currency] table. Update the '$' as USD for US dollar, AUD for Australian dollar or CAD for Canadian dollar, etc.

[nicofcanlas]

Thank you. @Robbie