Flow designer

vinod6
Tera Contributor

In Flow Designer, I copied an out-of-the-box flow and named it "Copied Out of the Box Flow." I activated the copied flow and deactivated the original out-of-the-box flow. All further changes were made in the copied flow.

I attached this copied flow to a catalog item, but when I test it, the out-of-the-box flow is still being triggered.

I suspect I might have missed something. Although I renamed the flow to "Copied Out of the Box Flow," do I also need to change anything in the Decision Table? If so, where exactly should I make that change?

Can someone please help me with this?

Thanks!

2 REPLIES 2

Ankur Bawiskar
Tera Patron
Tera Patron

@vinod6 

how is the decision table linked with that new flow?

If your catalog item is directly linked with the new flow then after submission of that item the new flow should trigger

what debugging did you perform so far?

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

Ankur Bawiskar
Tera Patron
Tera Patron

@vinod6 

Would you mind closing your earlier questions by marking appropriate response as correct?

Members have invested their time and efforts in helping you.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader