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Hardware Models For new Assets

We are purchasing new hardware devices and want to create the asset records using a hardware model which has lifecycle information available from the content library (we have purchased HAM Pro capability). I see the hardware model in the Content Libr...

pk54735 by Tera Contributor
  • 922 Views
  • 3 replies
  • 0 helpfuls

Populate additional value using SCCM

@Ankur Bawiskar @Community Alums  OR Anyone Can you please help with the below scenario In cmdb_ci_computer Data are populating through SCCM so I Tried to find any data source  is available as there is no data source available for Service graph conne...

ARAVINDA11 by Tera Contributor
  • 529 Views
  • 3 replies
  • 0 helpfuls

Server Assets vs CIs

Hello,  In our environment we have physical servers that are reimaged during the lifecycle of the hardware asset. When the server is reimaged the CI name and other configurations are changed. What is the best practice for retaining previous CI inform...

Erick18 by Mega Guru
  • 1043 Views
  • 6 replies
  • 5 helpfuls

Ci Name and Serial Number

Dear Experts,  we are facing an issue with duplication, The reason the serial number is not populating with ci, even though the script on assetandci has  if (ciClass != '') {var ciSysId;var ci = new GlideRecord(ciClass);ci.initialize();ci.asset = ass...

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ND7 by Kilo Sage
  • 564 Views
  • 1 replies
  • 0 helpfuls

Ham

I want to send the notification to assigned_to user on alm_asset table . When Retired date is prior 90 days.through Flow Designer. Please suggest me the answer. Thanks in Advance,Shashikant Patil.

Transfer Orders are not moving consumables to destination stockroom

Hello everyone, I am having an issue with transfer order's when I transfer consumables they remain in the original stockroom under a sub state of pending transfer. All of the transfer task are complete so I am not sure why they are stuck in the origi...

jonsr20 by Tera Expert
  • 722 Views
  • 8 replies
  • 1 helpfuls

Workspace select option on list

Hi all, I was wondering why the selection (as well as edit buttons etc) are not shown by default on workspaces.I do realize you can add buttons through the actions & components menu on the workspace experience, but are there any OTB settings that dis...

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ITAM SNOW Dashboards Filtering

Hello Gents,This is regarding Reports and Dashboards specifically for IT Assets Management. I'm wondering if we can filter the overall content of the dashboard using one filter.I'm not talking about the normal interactive filters.i'm talking about fi...

Resolved! Bulk update values in table

Hey community, I have a requirement where I need to bulk update assets with different values. Kindly assist me with the script.

SnowUserDev by Tera Contributor
  • 856 Views
  • 3 replies
  • 1 helpfuls

Hardware Model EOL/EOS

Hi Will EOL/EOS in Hardware Model affect Status?For example, will EOL/EOS automatically change to Status after expiration? Thanks

ddd by Tera Contributor
  • 1793 Views
  • 5 replies
  • 0 helpfuls

Flow designer

HI Everyone,I am facing issue like  when I am testing the flow in flow designer its working fine and I am able to see the flow execution, My flow triggering point is service catalog.But when I request catalog item my flow is not getting trigger. I am...