HAM- asset to CI mapping

Ashwin27
Tera Contributor

for HAM, Asset to CI mapping is available for out of box field , Asset has been configured with custom field and these fields are not available in asset to CI mapping section. 

please let me know how to define and map custom field created on assets.

 

Regards

AG

2 REPLIES 2

achin_chawla
Mega Guru

Did you manage to review the article?

 

https://docs.servicenow.com/bundle/xanadu-it-asset-management/page/product/asset-management/concept/...

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.



Best regards

Achin Chawla

achin_chawla
Mega Guru

Thus, for your customized fields, you'll have to write a customized BR to get the attributes synched between the two tables.

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.



Best regards

Achin Chawla