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Forum Posts

Out of the box approval for purchase order

Hello, I have a requirement from client for setting up approval for hardware purchase order. On purchase order for Hardware, client would like to have an approval step that generates an approval record. The approval would go to the HAM Purchase Appro...

Tanmay14 by Tera Contributor
  • 717 Views
  • 2 replies
  • 0 helpfuls

Based on the model populate the assets

In this scenario, the catalog task contains the 'Model' field (table: cmdb_model) and the 'Asset' field (table: alm_asset), which are reference fields. Based on the selected model, assets should populate. I am using an advanced reference qualifier, b...

vinod6_1-1732532471009.png
vinod6 by Tera Contributor
  • 513 Views
  • 4 replies
  • 1 helpfuls

Workspace dashboard issue

Ive added a new page to the Hardware Asset workspace and utilized the dashboard template. I created a dashboard in platform analytics and added that dashboard to the workspace in ui builder but when I click on a score report on the dashboard that is ...

report to calculate  the time that the laptop

i need a report to calculate  the time that the laptop has spent in the stockroom since the state has changed from In-Use to In- Stock. is it from alm_asset table or /sys_history_set table?? if from /sys_history_set table then how. Please respond asa...

shid077 by Tera Contributor
  • 391 Views
  • 3 replies
  • 0 helpfuls

state has changed from In-Use to In- Stock

1 Time that the laptop has spent in the stockroom since the state has changed from In-Use to In- Stock2 What is the life left in the laptop. - Life remaining needs to be calculated3 What is the Life wasted for the laptop how to calculate this option ...

shid077 by Tera Contributor
  • 335 Views
  • 1 replies
  • 0 helpfuls

Workflows

Hello,I have a question regarding the OOTB workflows in ServiceNow. The documentation states that these workflows are configurable, but it does not clarify whether we should modify them directly or create a copy to work on. Since the OOTB workflow is...

AJ5 by Tera Contributor
  • 777 Views
  • 6 replies
  • 0 helpfuls

Resolved! Essential Notes for Asset Coordinators in ServiceNow HAM

Elevate your Hardware Asset Management skills with my detailed notes designed specifically for Asset Coordinators using ServiceNow Perfect for both beginners and seasoned professionals aiming to excel in HAM in Asset Management . Unlock the full pote...