Service Graph Connector can be used to send info outside ServiceNow?

Sandro Mattei
Mega Guru

‎01-13-2025 02:20 AM

Hello.

 

I need to share some tagging information in my Configuration Items with Rapid7, but the Rapid7 insightVM CMDB Integration doesn't seems to works propely with the documentation that ServiceNow's provide.

I used before Service Graph connector with R7 in the same database and it works, but I feel that this one is just to BRING data INTO ServiceNow. Could it be used to export data from ServiceNow's CMDB to Rapid7's database?

 

BR,

Sandro

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Viraj Hudlikar
Tera Sage

‎01-13-2025 02:48 AM

Hello @Sandro Mattei 

Simple answer is no. SGC is primary used to pull data from third-party application.
Since you are ootb is not working as expected then you need to build your own custom integration which will push data out from ServiceNow to R7.

Also, if your OOTB config is not working do raise HI Support case and have a discussion which might solve your issue.
If my response has helped you hit helpful button and if your concern is solved do mark my response as correct.

 

Thanks & Regards
Viraj Hudlikar.




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