The Zurich release has arrived! Interested in new features and functionalities? Click here for more

HAM forum
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Reporting using multiple data sets

I am trying to put together a report with multiple datasets so that I can see what orders have been placed that have admin rights. Once I get to the point where I add the second data set, I don't see the option to add said data set. An article I foun...

ZachH by Mega Explorer
  • 290 Views
  • 1 replies
  • 0 helpfuls

Linking a PO to consumables

Hey everyone, I have a need to link the Purchase order the consumable is received under to the consumable when it is received. This is needed for the purpose of printing receiving labels, I know the consumables will merge when put in a stockroom with...

Mobile Devices - Serial Number Population?

All,  Our organization is beginning to look at Asset Management. We don't currently have HAM PRO  just base Asset. That said we are considering getting HAM PRO in the future. While we are looking into Asset Management some different areas of concern ...

Resolved! ITAM

What are the scenarios that can be implemented in ITAM with respect to banking sector!Can anyone suggest the learning part!! 

Community Alums by Community Alums  
  • 1472 Views
  • 3 replies
  • 3 helpfuls

Linking Asset with Incidents in ServiceNow

We are managing assets through asset management and have noticed that we are unable to link incidents related to monitors, docking stations, tablets, etc., as they are not listed as configuration items (CIs). What is the best way to link these assets...

attanhes by Tera Guru
  • 1499 Views
  • 4 replies
  • 2 helpfuls

Build/ configure/ installation procedures of IT assets

Hi, I was going through the HAM process guide (Vancouver) and wanted to understand the deployment of assets as performed by the fulfillment team. The process guide mentions the details of the same being present in "Change or Service Request" (HAM 5.2...

Megha12 by Tera Contributor
  • 319 Views
  • 1 replies
  • 0 helpfuls

Operational Asset Replacement

We have noticed that during asset replacements, new assets are overriding existing ones. This issue is causing problems during asset audits as the details of old assets are being overwritten by the new ones, and it is also affecting the financial com...

attanhes by Tera Guru
  • 971 Views
  • 3 replies
  • 0 helpfuls

Doubt related to UI builder

Hi all ,  Need help related to ui builder so if someone who is expert in ui builder then please assist.  Question1 :Actually my requirement was in a workspace i was asked to remove one button.  but when i navigated to ui builder and  going to the rig...

sureshkaliappa_0-1721028422001.png sureshkaliappa_1-1721028616776.png

Unable to create favourite

Users with asset, inventory_user, inventory_admin roles are unable to create favourites. Any idea what could be the reason? This is very simplest things at platform level irrespective of roles, hw can I resolve it? When a user try to save favourite i...