Pro Sys Integration
How can I integrate Pro Sys with ServiceNow to fetch device data?
Forum Posts
Why isn't the Variable Set related list displayed on the Hardware Catalog item pc_hardware_cat_item?
Given that most of the entries will be auto-generated and sharing the same process flow, why is ServiceNow OOB hiding the Variable Set related list? It seems to me that a hardware catalog item is the perfect use case for shared variables and scripts.
How to setup email notifications with attachment
Please help me how can I setup email notifications which will send attachment that include incident number, catagory and few field value in the attachment if it is P1 INCIDENT
Need to
Hi All , I am new to HAM Pro. when i was looking into a script include "HampLoanerUTILS". i am unable to understand few lines of code. So , kindly help someone if anyone knows the below code functionalities. Line:8 -HampLoanerUtils.addLoanerBaseQuer...
Stockrooms - Multiple shipping addresses mapped to a single stockroom
Scenario: Vendor advance ship notification (ASN) data is being automatically processed to populate stockroom inventory based on the ship to data. The Purchase process and PO data are not in ServiceNow. I am looking for ideas on how to bind multi...
Hardware Asset Module listing not working after Washington upgrade
Hi all, after Washington upgrade, we faced some issues with the hardware asset listing: some odd behaviors, like showing 10 records, but the count on the list shows the "number 9".Other users are filtering by "Owning group", and nothing appear, and o...
Excel import of assets creating new assets and taking long to transform.
I'm trying to migrate from a manual asset input over to SCCM driven import. Assets are currently in our dev environment, but when I transform the additional fields from the prod environment, it will update some, but others will create a new asset. ...
Recieving Advanced Shipment Notification
Hi,We are currently testing the Advanced Shipment Notification (ASN) feature in Hardware Asset Management (HAM). We successfully uploaded the Excel file of the received assets, and they appear in the Asset module with a status of "In Transition". How...
Resolved! Restrict an variable to allow only strings
How to restrict an single line text variable to allow only strings and not numaricals using client script.
Test case/test scenarios for HAM Pro
Hi Team, Can anyone suggest some test cases or scenarios for UAT post HAM Pro implementation? Also, can we make use of Automated Test Framework ( ATF) for the same?
Asset termination tasks related to Hardware asset
Hi folks,I've ATASK's used to teminate assets.and i want to display ATASK related to perticular asset as related list under alm_hardware form.I've serial number populated in description, How can i create relationship for this?
Asset Workspace
Hello, I have a request to create a group that will contain a role and so the members of this group will have access to the Asset Workspace and will be able to see the records for asset table (all fields readonly). I see these are the roles required ...
Save and submit button is not showing in hardware form
After upgrade to washington DC save and Submit is not showing in the hardware form even though user has asset and asset manager roles which allow to create hardware,and also user not able to create a new record getting error as "action not authorized...
CAD Quizzzz
Which of the following features are available to Global applications? a. Source Controlb. Flow Designerc. Delegated Developmentd. Automated Test Framework Which objects can be used in Inbound Action scripts?a. emailb. eventc. currentd. previous An ap...
Correct Answer for the below
50.Which one of the following is true for GlideUser (g_user) methods?A. Can be used in Client Scripts and UI Policies onlyB. Can be used in Business Rules onlyC. Can be used in Client Scripts, UI Policies, and UI ActionsD. Can be used in Business Rul...
