Stock rules

Sheetal_2023
Tera Contributor

Hi 

 

I have setup a stockroom and assigned a manager (and the manager has an email address) I have added an item into the stockroom. 

Then I have setup a stock rule for the Apple IPhone 8 device with a Threshold = 1 Order Size 5

I then changed the State from "In Stock" to "In Use" 

So now there are 0 in stock and the stock rule should kick in. But the Manager does not receive email.

Any ideas why the manager doesn't not receive any emails, is there something wrong with the setup?  Should there be something triggering the stock runner rule? Any advice is appreciated. I have attached screenshots for the Asset Restocking email notification.

 

Thanks Sheetal

 

1 REPLY 1

Lithesh
Kilo Sage

Hi @Sheetal_2023 ,

 

There is a schedule job that triggers the stock rules automatically at the specified time each day. If you are testing you should go and trigger the schedule job manually. 

Lithesh_0-1729587250410.png

 

 

Thanks,

Lithesh