We have the HAM module and are less than two months post ServiceNow implementation. We do not have a SN Developer on staff yet, I am the Hardware Asset Manager.I am looking to either find or create a list report that will show me which hardware asset...
Instance request button is showing disable for me is there any way to enable it , i have opened my lab instance multiple times, can anyone help me on this
CEE the user subscription data and the license data in my License Workbench after reconciliation. However, my, Software Asset Analytics dashboard is still
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Hi Community,I’m looking for a way to implement a responsibility agreement that the end user can sign or formally accept when a hardware asset (e.g., a laptop or other IT equipment) is assigned to them in ServiceNow.The goal is to ensure that the use...
I am integrating Azure Cloud with servcenow but i am facing this error. I someone know about it. Please help me fix it
I am needing to set the internal Life Cycle Phase (Because Content Service does not have it) But I cannot change the Current Life Cycle Phase to True - The box is grayed out
(function executeRule(g_form, g_user, g_scratchpad) {var oldValue = g_form.getOldValue('state');g_form.showFieldMsg('state', 'Previous state was: ' + oldValue, 'info');})(g_form, g_user, g_scratchpad);
I am facing and issue where Model is already been created in cmdb_hardware_product_model but when discovery runs it creates a new model. If the Model still exists it creates as new one. Please can someone help as to how can i remediate this issue.
Hi There, I've been looking at our own system for logging requests etc and I'm wondering what way does everyone else handle requests in the system for ham related activities? Initially we were just going to use incidents to the corresponding class o...
テーブルのリスト画面で特定のビューにだけフィルターをデフォルトで設定する方法を教えていただきたいです。 I would like to know how to set a filter by default only for a specific view in the list of tables screen!
Hi guys I'm tryging to build a flow to create an asset task when an asset is eligible for refresh. But i cant get to the eligible_for_refresh variable. It seem to be base on alm_hardware. Is there a way to reach it still in a flow because i want to...
How to check/track Asset health and its utilization
Good day all,I am new to ServiceNow and started courses in the servicenow university.It appears we are going to use servicenow as our asset management platform in the future. I am the Hardware Asset Manager and am looking for relevant modules to take...
Is the new Asset Attestation feature, which is part of HAM, available for other model categories in the Enterprise Asset workspace? https://www.servicenow.com/community/ham-blog/what-s-new-in-yokohama-release-for-hardware-asset-management/ba-p/315253...
