Unable to apply interactive filter condition
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‎05-26-2026 10:28 AM
HI TEAM,
I have a field called IT Leader in cmdb ci table the it leader field refers to sys_user table and condition applied as below
and for a dashboard interactive filter if i tried applying same condition for same field it is not displaying group user list help me how to achieve this
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‎05-27-2026 12:07 AM
What i need to return please brief
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‎05-27-2026 12:10 AM
In the script include return "users" instead of users.toString()
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‎05-27-2026 12:08 AM
its working in cmdb_ci_server table for it leader
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‎05-26-2026 12:17 PM
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‎05-26-2026 01:15 PM
Hi @ARAVINDA11 ,
Your script include returns a sys_id array, but your dashboard condition checks the value of the User ID field.
Just remove .User ID in your condition.
Instead of:
IT Leader.User ID - is one of - script include return
Replace with:
IT Leader - is one of - script include return
Or target the sys_id directly:
IT Leader.sys_id - is one of - script include return
Let me know if it works,
Marius