values order in a list

[Shir Sharvit]

Hey
How to make a specific value in a list ("other") appear last in the list in esc portal?

Position is a reference field to u_position tabel in
"create new incident" - record producer

I tried to solve as follows:

[Swapna Abburi]

@Shir Sharvit 

My team faced the similar issue recently, submitted a support ticket with ServiceNow too. Support team confirmed that setting sequence using reference qualifier script doesn't work for variables.

you can try opening a support case.

[SunilKumar_P]

Hi @Shir Sharvit, Check the following KB article.

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0743165 

Regards,

Sunil