Flow Designer - Approval - If Manager no Approval required, if Not a Manager then requires Approval.

[Mark Lanning]

With In Workflow Editor, we use this If Script below, to check if the Requested For is a manager, if they are then no Approval is Required, If Not a manager will ask for the Requested for Manager to Approve.

How can I do the same in Flow Designer?

    answer = ifScript();

    function ifScript() {

        var openid = current.opened_by.toString();

        var manid = current.request.requested_for.toString();

        var gr = new GlideRecord('sys_user');

        var grOR = gr.addQuery('manager', openid);

        grOR.addOrCondition('manager', manid);

        gr.query();

        if (gr.hasNext()) {

            return 'yes';

        }

    }

[Ivan Betev]

Hi @Mark Lanning ,

I'd user lookup records action to search with conditions from your script and then using if statement to check if any were found => Ask for Approval action else skip further.

Regards, Ivan

[Mark Lanning]

Thanks for the Tip Ivan.

Still having issues with the Script.

Error: Cannot read property "opened_by" from null,Detail: Cannot read property "opened_by" from null

[Ivan Betev]

Hi @Mark Lanning ,

you need to give me more context on what you are doing, then I'll be able to help. Where is this error coming from? Maybe some screenshots.

Regards, Ivan

[Mark Lanning]

Ivan,

Trying to setup a Flow

Trigger - Service Catalog

I am able to connect the Maintain Item and create the Task, looks good.

My issue is on the Approval.

With the Workflow Editor I was able to use the If Script to check if the Requested For is a manager, then there is no Approval required, but if the Request For is not a manager, then we ask for their Manager Approval.

Then after its approved, I am going to use a Spoke to do some Automation of the Request.

I am thinking that the step to Get Information to populate the RITM is not pulling the Opened by information, which is one of the Var on the If Script.